Reporting Guidelines
1. Clear and Specific Reporting
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When submitting a report, please provide clear and specific details based on the following: who, what, where, when, why, and how.
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Detailed information helps in quick processing.
2. Real Name Reporting and Confidentiality
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Reports are typically made using the reporter's real name, and we ensure full confidentiality and security to protect the identity of the reporter.
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The safety and confidentiality of the reporter are our top priorities.
3. No False or Malicious Reporting
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Reports that are based on unfounded allegations or malicious intent may not be accepted.
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We expect trustworthy communication based on accurate reporting.
Protection of the Reporter
1. Strict Anonymity Guarantee
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We ensure complete anonymity throughout all procedures to prevent the exposure of the reporter's identity.
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Reporters may choose to report under their real name or anonymously, and in any case, the reporter's identity will not be disclosed.
2. No Retaliation & Protection Measures
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Any retaliation that may occur as a result of a report is strictly prohibited. The company will take appropriate protective measures to ensure the reporter does not suffer any disadvantage.
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If retaliation occurs, the company will respond immediately.
3. Confidentiality of Reported Content
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All reported information will be handled with strict confidentiality.
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Access to the reported content and its processing will be limited to a small group within the company, and security measures will be thoroughly implemented to prevent external leaks.